Terms & Conditions

Effective Date: March 12, 2026

1. Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you and Tensanorm, concerning your access to and use of the website as well as any other media form related thereto.

2. Purchases and Payment

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the website. All products are priced in ZAR (or equivalent value) and are subject to availability.

3. Shipping and Delivery

We arrange for shipping of the products to you. Delivery times may vary depending on your location in South Africa.

4. Returns and Refunds

Please review our Return Policy posted on the Site prior to making any purchases. If you are not satisfied with your purchase, please contact us within 14 days of receipt.

5. Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at [email protected].